FAQ

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Q: Will your machine meet our voltage?

Yes, we can customize every aspect of the machine according to customers'work needs, Voltage, Electricity frequency, clamping force, (heating )platen size, daylight, piston travel, working layer number, with sliding platen or not, assist cylinder, Control method, automatization level, PLC or not, etc.

Q: Guarantee?

For the whole machine, not less than 2 years quality guarantee, and life long technical service whenever it's needed.

Q: Will the machine be kept well while on the sea journey?

Yes, for small size or single set machine, we use good quality fumigation free ply wood making strong packing for them.
For big size machine or multi sets small size machine, after proper treatment, we fixed them in the container so that the machine won't get rust or damage in the sea voyage.

Q: Whats' the payment method?

There are TT, L/C, Credit Card, Western Union, Paypal, Alipay etc.

Q: What's the shipping method?

Our rubber machines are most often shipped by sea, but for land-locked state, there are train or truck transportation. Or there are joint transportation between land and water. When it come to small pare parts, it’s by international courier by air.
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