Service

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Service

Qingdao Steady Machinery Co., Ltd. is always willing and dedicate to provide pre-sale service, production procedure feedback service, and after sale service. For pre-sale service, we not just communicate technical details with customers, but we give advice and even make design drawings to show our customers.
Pre-sale service For example below is a customer’s email:

Below is our answer:

And in the process, we made many design and drawings to help the communication. We gave our advice, and we even did many mechanical test about the machine’s strength. We use SW(solidworks) simulation FEA(finite element analysis) to check about the stress, and deflection.

In production service For example

So we made below design for customer’s checking, After get confirmation, so finally we made the machine looks like below picture, you can see the T-slot is X-shape just like our American customer required.

Before loading, we have communication with customers to prevent any unexpected problem happen.For in America, there are very strict highway weight limit.

Below is we loading the machine into  container Below is we loading the machine into container

After sale service

Some of the customers even don’t have any knowledge about mechanics,about hydraulic, about electronics, about electric circuit, but we have enough patience to answer all of their questions whenever they ask.

There are many many examples, we can’t list all here.

Whenever you need rubber machines, just feel free to contact us.

We’ll provide you top quality machine with best export service.

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